Support

The fastest way to reach us is through the contact form on our contact page. Include your campaign link or transaction reference when relevant.

Questions about verification, payouts, or editing a live campaign: please email from the address on your account and describe what you need changed.

For donation receipts or concerns about a campaign, contact support with the date of give and the campaign URL. We’ll work with you and the organizer when appropriate.

We aim to reply within a few business days. Complex cases involving payments may take longer while we coordinate with processors.